Did you know it’s Community Manager Appreciation Day? Started in 2012 by Jeremiah Owyang, it’s a time to appreciate the work community managers do for their community, often acting as consumer advocates and working long hours to ensure that every member of the community’s voice is heard. In celebration, SocialFresh created an infographic and the 2012 Community Manager Report to showcase the work community managers do:

As a community manager, I am very excited to see this relatively new role being recognized as an extension of the company and vital to shaping the brand’s identity. Community managers are the voice of the brand and often have to wear many different hats, from customer service rep to becoming an expert on the company’s latest promotions. It’s a 24/7 responsibility.

Are you a community manager? What do you think are the biggest challenges and rewards of this role?

-Alicia

(Source: noteasytoforget.com)

1. jerriann reblogged this from mbooth and added:

   helpful. This is essentially my...Orlando Sentinel.

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