Wed
Apr
21

It’s really interesting to see brands figuring out how they can best leverage the newest buzzworthy social media tool, and in this case it’s Foursquare. This partnership with the History Channel, to promote the new miniseries America: The Story of Us, is one of the best I’ve seen. When you check in to specific spots, Foursquare will tell you a fun historical fact about the very place you’re standing and award you a special History Channel badge. Great for history buffs and trivia nerds alike, plus it will likely inspire users to check out the miniseries for even more fun facts.
I’m also a big fan of the way the Financial Times is leveraging the platform, by giving limited-time free subscriptions to the online version of the newspaper to Foursquare users that are “mayors” of certain spots. That’s one way to break through the paywall!
—Alyssa
Tags
- Alyssa - brands - foursquare - mobile - travel - journalism
Tue
Apr
20
There’s a huge, 10-story billboard outside our offices, on the side of a building at the corner of 23rd Street and Park Avenue, that’s repainted by hand every month or so to feature an ad for a new movie. The current ad, for Sex and the City 2, features a larger-than-life Carrie Bradshaw, looking very Attack of the 50 Foot Woman.
Several of us have wondered how exactly these painters can execute a work that gigantic. Luckily, Stella Artois has produced a short documentary called Up There, interviewing these artists and revealing some of their secrets.
—Alyssa
Tags
- Alyssa - advertising - video - brands
Tue
Feb
16
Confessions of a Real-Life Twitter Squatter
“Twitter squatters” — users who register a brand’s Twitter name so the company itself can’t have it — are the bane of many a brand’s existence. In an effort to find out what Twitter does to squatters, social media consultant Mike Werch registered the Twitter name @HJ_Heinz and began to twitter about how much he enjoyed Heinz products. Two weeks later, Twitter took over the name on behalf of the real Heinz and changed Mike’s handle to @NotHJ_Heinz. So far, Heinz has locked the account and continues to have no Twitter presence.
This is a far cry from the Coca-Cola Facebook Page, which was started by fans of the brand, who were given Coke’s blessing to continue running the page in partnership with the company. Today, Coke has more fans on Facebook than any other brand but Starbucks (and Facebook itself, which doesn’t count). Although taking over a squatter’s account is within a brand’s rights according to Facebook and Twitter policies, how you treat your brand advocates matters.
—Alyssa
Tags
- Alyssa - Twitter - brands - Facebook
Wed
Dec
16
Best Buy has announced the launch of its Pitch In card - a card to which friends and family members can contribute money (in any denomination over $5 and at any time) to help you purchase all the fun gadgets and accessories you’ve been dreaming of! Just imagine…instead of spending your own $300 on that e-reader you’ve been lusting after, you can strong-arm 10 of your closest friends and family members to throw in $30 each and BOOM! You become the proud owner of this fabulous device.

The card never expires, exists both in physical and online form and can be used to purchase absolutely anything your heart desires at Best Buy store locations and online.
I’m actually surprised these cards aren’t generating more buzz. I’m sure it’s especially appealing for college students who are far from home, engaged couples, young professionals and, well, anyone whose friends and family members give lousy gifts, year after year. Not to mention, gift-givers asked to contribute to a Pitch In card will rejoice as they’ll appreciate having one less gift idea to brainstorm.
Now, if only Bloomingdale’s would follow suit.
- Andréa S.
(Reposted from Fabulously Frugal in NYC.)
Tags
- AndreaS - brands - shopping
Tue
Dec
8
When I first heard about Coke Zero’s Facial Profiler on Facebook a few months ago, I thought it was a really cool idea, so I uploaded my photo. The app aims to find your doppelganger via Facebook using face recognition technology. People I’ve never met before often tell me I look familiar, ask me if I have a sister (I don’t) or say I look like some girl they knew from camp (I didn’t even go to sleepaway camp). So I figured Coke Zero might be able to help me find this mysterious army of Alyssa clones. Or, at the very least, match me up with my own brother, since we look exactly alike.
It turns out, face recognition technology still needs a little work. The app did find me a match — her name is even Alyssa! — but she doesn’t look much like me. Our facial features are sort of in the same places and our heads are certainly turned at the same angle, but other than that, I don’t see the resemblance. In fact, I felt pretty good about the photo I uploaded until I saw it side-by-side with her professional headshot, and now I just kind of feel like the ugly sister. But it seems like others using the app have fared better - some of the “Top Matches” they show are uncanny in their resemblance, and make me think some of them might actually just be the exact same person with multiple Facebook profiles. Maybe I’ll try uploading another photo and see what other twinsies Coke can come up with for me.
—Alyssa
[Update: I tried again, and my new match was even worse. Bummer.]
Tags
- Alyssa - brands - applications - Facebook
Tue
Dec
1
Since the FTC’s new endorsement regulations go into effect today, I figured now would be a good time to blog about something I’ve been thinking about a lot lately — how do you provide proper disclosure in tweets, with only 140 characters to do so? Most recently, tennis player Serena Williams came under fire for twittering about Nabisco without saying she was shooting a commercial for them in one of her tweets.
However, the issue for PR professionals is more about how to disclose when we’re twittering about clients. In a Forbes.com video, O’Reilly Media consultant Joshua-Michele Ross says that as long as publicists state in their Twitter bios that they tweet about clients, that should be enough. However, bios are limited to just 160 characters, and I couldn’t even fit all of my clients’ names in there if I tried.
Common practice has been to include “(client)” in a tweet about one of the companies you represent, which I usually try to do — unless it doesn’t fit in the allotted space. In fact, Twitter’s new retweeting system makes this even more difficult, since it doesn’t allow retweeters to modify the text of the original tweet. In the past, when I’ve retweeted a client, I’ve added “(client)” into the tweet after their username, but Twitter no longer allows you to do that. I’ve also wondered about what to do when colleagues ask me to twitter about their clients — do I have to specify that the company mentioned is represented by my firm, but not me personally? Where do we draw the line?
I think CMP.ly offers an interesting solution to this predicament. It allows Twitter users to append a 16-character link to their tweets, which brings visitors to a Web page that further specifies the relationship between the twitterer and the subject of the tweet. So if I twittered about a client, I would include the link “http://cmp.ly/4” in my tweet, and curious clickers would see that I have a business relationship with the brand I mentioned. Except for the retweeting issue, CMP.ly seems like a good answer to me. But for now, the answer seems to be that nobody really has the answer.
—Alyssa
Tags
- Alyssa - Twitter - brands
Wed
Nov
11
Kimpton Takes Online Registry to More Personalized Level
Gadling posted today about a cool new feature from Kimpton Hotels that urges members of the hotel’s frequent stay program, InTouch, to enter more personality details than just name and e-mail address when registering online.
This is a cool little survey-esque feature helps keep the brand in line with its ever popular fresh-faced approach to hospitality. The option to choose your preferred floor level and pillow/headrest is definitely appealing when booking travel arrangements.
I wonder how quickly I’d receive an invitation for a day on the water from the Kimpton concierge if I filled in the line that says “If I wasn’t working I’d be….sailing.”
-Sally
Tags
- travel - Sally - brands
Mon
Nov
9
Taxi2 Partners Up Passengers for Cheap Cabs
Here’s a great concept for travelers who don’t feel like figuring out public transit from the airport, but are too cheap to hail a cab.
Taxi2 (a “co-innovation with Virgin Atlantic”) is a site where travelers can register their flights on Virgin Atlantic or other carriers and be partnered up with another traveler who is looking to get to the same area when leaving the airport. Partners are paired up on the site and find each other by printing a nifty sign to hold up after agreeing upon a meeting point (there is actually a “How do I fold the ticket?” question on the FAQs page of the site).
This is definitely a cool concept and it will be interesting to see how this pans out in the States. SuperShuttle, beware….
-Sally
Tags
- Sally - travel - brands
Tue
Oct
13

These days, if you’re throwing a party, you probably just create a Facebook event to let all your friends know about it. But sometimes, if it’s a secret event that you don’t want the uninvited to know about, you might venture over to that old relic Evite and send out a stealth invitation, complete with hokey theme and annoying login requirements. However, now you have a better alternative, since the best e-card site in the world, Someecards, just launched an Invites section.
Within the next few weeks, the new tool will allow you to turn any Someecard into an invitation and send it to friends, who will be able to comment on the “Party Wall” and respond to the invitations with Someecards of their own. This would also be a great opportunity for brands who want to get in front of Someecard’s young, hip target demographic to advertise via sponsored e-cards/Invites, like Jose Cuervo and Puma have previously done. Eventually, the site plans to add Facebook Connect to integrate the invites with Facebook as well. Now you only have to hope that the party itself is as cool as the invitation.
—Alyssa
Tags
- Alyssa - applications - brands - Facebook - events
Mon
Oct
12
The latest in brand-boosting Twitter stunts is the first-ever “twéance” - an interactive séance that will be taking place on Twitter the day before Halloween (October 30).
U.K.-based Halloween costume store FancyDress.com is the force behind @tweance, which will enable Twitter users to communicate with deceased celebrities via popular British psychic medium Jayne Wallace and, perhaps, meander onto FancyDress.com to scour their assortment of Simon Cowell face masks.
Pretty spooky stuff. But I guess we can say the stunt is working, since it’s already creating quite a buzz on our side of the pond. More importantly, this little shenanigan revealed (was I the only one not in-the-know on this one?) that the social media-savvy psychics among us have been using Twitter as a fortune-telling medium long before FancyDress.com cooked up their little plan (you better be good, @earthshod!).
Which deceased celeb would you want to summon via @tweance? I’m thinking Princess Di. I want all the juicy details of her “murder” (now that she probably knows whether it was really set up or just an accident). The answer to that one should create quite the global stir!
-Andréa S.
Tags
- AndreaS - Twitter - brands - stunts
“Social media is about forming relationships and having conversations with customers, not constant promotion.” That’s the motto of Chris Bruzzo, Starbucks’s vice president of brand, content and online, which should hold true in any marketing program these days.
Speaking of Starbucks, The Seattle Post-Intelligencer wrote a fantastic article about how the coffee chain’s social media initiatives have made it the poster child (along with Microsoft) for companies engaging consumers in real relationship-building online. A great read if you have a second.
-Maria
Tags
- maria - social media - brands - corporate
Thu
May
21
[Brand representatives on Twitter] are not acting like spokespeople, but real people. You have to be careful about what you say while, at the same time, be much more personal than the average corporate P.R. guy. You need people who understand the mores and etiquette. Not everyone knows how to do that.
Josh Bernoff in The New York Times
Tags
- Alyssa - Twitter - brands - corporate - PR
Mon
Mar
16
Tags
- Maria - events - Twitter - brands
Thu
Jan
15
As companies begin to dive into Twitter, they often find that their branded real estate has already been snatched up by Twittersquatters, the term for those who register a brand trademark on Twitter and sit on it until they can sell it for profit. Twitter’s terms and conditions do not effectively protect brands from this type of misuse, so watch out for your brands!
-Maria
Tags
- maria - Twitter - brands