Tue
Mar
2

Fan Appz launched a platform yesterday to help Facebook page administrators create and distribute brand-specific polls, quizzes and promotions that fans can share with friends to extend brand awareness and drive traffic.
The platform, called Professional, provides built-in social marketing tools for businesses at a monthly subscription fee of about $50. Each time a fan takes a quiz or participates in a poll, responses can publish to their Facebook stream.
Brands that are already using the platform include Hulu and the National Basketball Association.
-Maria
Tags
- facebook - maria - marketing - applications - social networks
Fri
Feb
19

Log into Facebook and you’re bound to be inundated with (mostly unwanted) updates about how Jenny bought 3 trillion more acres of tillable land or how Tommy is now a made man and wants to recruit you. And you wonder to yourself how these people get any work done, given the amount of time and energy they spend on this social networking site. You might assume these students’ grades must suffer, much like the unfortunate stories of teenagers whose lives have been put on hold because of role-playing games like World of Warcraft.
Well, you know what they say about people who assume (Oh you don’t? Don’t worry, neither did this person)… A new study from the University of New Hampshire has revealed that heavy users (defined as those logged on for more than 61 minutes a day) do not do fare worse academically than the light users (those logged on for less than 31 minutes a day) do.
Surprising, no? Especially when you also subscribe to Lamebook’s RSS feed and see gems like this. (These kids are our future, people!)
-Kelly
Tags
- Kelly - social networks - facebook
Tue
Feb
16
Confessions of a Real-Life Twitter Squatter
“Twitter squatters” — users who register a brand’s Twitter name so the company itself can’t have it — are the bane of many a brand’s existence. In an effort to find out what Twitter does to squatters, social media consultant Mike Werch registered the Twitter name @HJ_Heinz and began to twitter about how much he enjoyed Heinz products. Two weeks later, Twitter took over the name on behalf of the real Heinz and changed Mike’s handle to @NotHJ_Heinz. So far, Heinz has locked the account and continues to have no Twitter presence.
This is a far cry from the Coca-Cola Facebook Page, which was started by fans of the brand, who were given Coke’s blessing to continue running the page in partnership with the company. Today, Coke has more fans on Facebook than any other brand but Starbucks (and Facebook itself, which doesn’t count). Although taking over a squatter’s account is within a brand’s rights according to Facebook and Twitter policies, how you treat your brand advocates matters.
—Alyssa
Tags
- Alyssa - Twitter - brands - Facebook
Wed
Feb
10
Got Facebook? You might be surprised that about half of the top online retailers have a minimal to nonexistent Facebook presence!
Facebook has proven to be a highly successful tool for online retailers, brands and entire companies to reach consumers via social media. Starbucks, for example, ranked #5 earlier this week with 5.7 million fans. Also, there are 400 million Facebook users worldwide. Now given those two facts, I’d be inclined to think that more retailers would try to take advantage of the endless possibilities with Facebook.
Although Facebook is still growing and hugely popular, I personally think it’s slowing down a bit. There are many other online social media tools where consumers and retailers are becoming much more active, including Twitter, Flickr and Foursquare. As my mom would say, don’t put all your eggs in one basket…
-Rachel
Tags
- facebook - foursquare - twitter - social networks - Rachel
Wed
Dec
23

Who’s really getting the most benefit out of Facebook? Divorce lawyers.
Because of fresh connections created with old flames and introductions to new people, it makes sense that social media, specifically Facebook, is conducive to “e-philandering,” the term for online cheating.
According to the article on DailyFinance.com, one lawyer stated that almost one in every five divorce petitions his company processes involves a mention of Facebook.
Even better (for the lawyers) is that much of the inappropriate information shared by guilty parties is traceable and public (make sure you set those privacy settings!).
-Maria
Tags
- facebook - maria - privacy - social networks
Thu
Dec
17

Last night, the Facebook Data Team posted some new information about the diversity of its user base. The note describes the roundabout way in which the team determined the ethnicity of Facebook users — they used Census Bureau data about the typical ethnicity of the most common American surnames.
Many commenters have pointed out the possible errors in this method, although the researchers themselves also addressed them in the post. I have a few additional questions of my own. For instance, what would they make of Whoopi Goldberg? Or people whose last names are so rare that they don’t even rank on the Census Bureau’s chart (coughGalellacough)?
Obviously any sort of demographic data is useful to brands, but Facebook could have collected much more accurate stats if they had just asked. Several commenters suggested that Facebook have an “Ethnicity” field in profiles that could be hidden if desired (like how Facebook allows you to hide your birth year). Sure, there’s the possibility not everyone would want to answer, but it seems like a more accurate — and easier — solution than the current one, right?
—Alyssa
Tags
- Alyssa - Facebook - statistics - research - demographics
Wed
Dec
16

I recently attended Jaunted’s “Travel Gets Social: The New World of Travel Media” event at the 92Y Tribeca. If you didn’t hear about it (*cough* then get out from under your rock *cough*) the panel line-up included The New York Times‘ Matt Gross (a.k.a. the Frugal Traveler), Virgin America’s Manager of Online and Digital Marketing Bowen Payson, New Media Director for Roger Smith Hotel Adam Wallace and Jaunted/HotelChatter/VegasChatter founder Mark G. Johnson.
Jaunted already did us the favor of recapping the evening’s topics of discussion (as you’ll see, the panelists provided commentary on their social media experiences past and present (from Friendster to Facebook) and raved about the greatness of up-and-comer Foursquare). Many people in the room seemed to already know about Foursquare but had never taken the time to sign up and explore it thoroughly (frankly, because free time is scarce for everyone these days). Which brings me to my point. Jaunted somehow neglected to note an important question that arose that night:
Are we approaching “profile burnout”? Will 2010 be the year that people streamline their social media presences? (FYI - I vote yes.)
In this, the first decade of the new millennium, we have been forced to “evolve or die,” that is, subscribe to every social media network deemed “on trend” or risk sinking into the world of the unknown. The allure of these outlets are powerful (anyone else need a Twitter exorcism? Because I sure do!), yet managing them all effectively is terribly time-consuming. Too often, user accounts become neglected (think of all those who have Twitter accounts with 0 followers and 2 tweets, but are highly active on Facebook). There is simply not enough time for the average person, company or brand to effectively establish a presence across more than a couple of social media outlets within a given time-frame.
One panelist at Jaunted’s event suggested that 2010 might be the year that we begin to streamline our social media presence. That is, identify those outlets that are most relevant for our personal or business/brand message and do away with the others. Personally, I can’t remember my MySpace login details and don’t intend to try to. With all the advances Facebook has made over the last few years, particularly video-sharing and fan pages, I find MySpace to be quite pointless (anyone who wants to argue otherwise is welcome to do so). I’d like to give this Foursquare thing a try though, if my twaddiction will allow.
So, what do you think, reader? Do you plan to edit your collection of social media profiles in 2010? What are your social media resolutions for the New Year?
Discuss…
-Andréa S.
Tags
- Facebook - Twitter - travel - Andreas - myspace - events
Tue
Dec
8
When I first heard about Coke Zero’s Facial Profiler on Facebook a few months ago, I thought it was a really cool idea, so I uploaded my photo. The app aims to find your doppelganger via Facebook using face recognition technology. People I’ve never met before often tell me I look familiar, ask me if I have a sister (I don’t) or say I look like some girl they knew from camp (I didn’t even go to sleepaway camp). So I figured Coke Zero might be able to help me find this mysterious army of Alyssa clones. Or, at the very least, match me up with my own brother, since we look exactly alike.
It turns out, face recognition technology still needs a little work. The app did find me a match — her name is even Alyssa! — but she doesn’t look much like me. Our facial features are sort of in the same places and our heads are certainly turned at the same angle, but other than that, I don’t see the resemblance. In fact, I felt pretty good about the photo I uploaded until I saw it side-by-side with her professional headshot, and now I just kind of feel like the ugly sister. But it seems like others using the app have fared better - some of the “Top Matches” they show are uncanny in their resemblance, and make me think some of them might actually just be the exact same person with multiple Facebook profiles. Maybe I’ll try uploading another photo and see what other twinsies Coke can come up with for me.
—Alyssa
[Update: I tried again, and my new match was even worse. Bummer.]
Tags
- Alyssa - brands - applications - Facebook
Thu
Nov
12

I bet Rodney Bradford (no relation to M Booth’s Bradford Rodney) never thought a grammatically-incorrect request for breakfast would keep him out of jail. However, the Brooklyn district attorney accepted his Facebook status update, “Where’s my pancakes,” as an alibi that proved he didn’t commit a robbery, because apparently he was at home playing on Facebook. (My favorite part of this story is that the New York Times blogger says the update was “written in indecipherable street slang.” I think it’s pretty clear: Rodney wants his pancakes, and he doesn’t know where they are.)
If you just thought, “Hey, wait a minute…what if Rodney had someone else update his Facebook status at his house, while he was out robbing people?” then apparently you are on par with the greatest criminal masterminds. “This implies a level of criminal genius that you would not expect from a young boy like this; he is not Dr. Evil,” Rodney’s defense lawyer said, when presented with that obvious possibility.
Whether Rodney was really innocent or not, this case certainly sets an interesting precedent. Meanwhile, I’m sure Law & Order’s writers are already scrambling to work it into the next episode.
—Alyssa
Tags
- Alyssa - Facebook - social networks
Mon
Nov
9
I’m one of those people who kind of freaks out when Facebook makes any sort of change (News Feed vs. Live Feed? Still don’t get it…), and now Twitter’s at it, too.
First, Twitter announced that it would be adding location info to tweets and now they’re saying that twitterers will actually be able to check out trending topics in their geographical locales. There will be a listing of all locations that trends are available for, and a way to search the Twitterverse by a specific location. How cool is that?
It reminds me a bit of Google Analytics and I’m looking forward to seeing how marketers take advantage of Twitter’s evolution. Unlike the petty and almost annoying changes Facebook keeps insisting we need, this actually sounds like it could spur a cool effect. What do you think?
-Jessica
Tags
- Twitter - Jessica - GPS - Facebook
Thu
Oct
29
The Kelly Hildebrandts

If it’s not the first-ever Facebook marriage, then it must be the first-ever Facebook marriage where both people, boy and girl, have the same exact same name - Kelly Hildebrandt.
Kelly Hildebrandt Girl was bored one day(?) and went searching on Facebook for people with her name. Lo and behold, she found Kelly Hildebrandt Boy, they started messaging, and now they’re engaged.
Must be love at first site! :)
- Rebecca
Tags
- Rebecca - Facebook
Thu
Oct
22

By the time you read this, I should be boarding my plane and kicking off my vacation to Prague and Budapest! I recently heard about Lufthansa’s new MySkyStatus tool, which tracks your airplane’s journey and posts your flight status to Twitter and Facebook automatically, so I figured I’d try it out. (I’m flying Delta, but Lufthansa will track your flight on any airline, not just its own.) I know this will give my worried mom some peace of mind while I’m traveling. Check out my Twitter page to see if Lufthansa is mentioning the places I’m flying over — hope it works!
—Alyssa
Tags
- Alyssa - travel - applications - Twitter - Facebook
Thu
Oct
15
Apparently there are still people who haven’t joined Facebook or Twitter or MySpace, and they’re not all necessarily century-old technophobes like my parents. The Washington Post published an article about social networking refuseniks, people in their 20s and early 30s who just refuse (refusenik = refuse + beatnik, get it?!) to join any of these digital communication websites. They truly are in the minority as a study showed about 85 percent of all Internet users between the ages of 18 and 34 visited Facebook, MySpace or Twitter in August.
Of course, these refuseniks cite reasons like “Oh, I like my privacy” or “I can focus on things I really care about,” but let’s face it, these kids miss out on a lot. To name a few, you can’t see embarrassing pictures from the pub crawl last weekend, you don’t get to know exactly which one of your friends is in the bathroom/work/bar at any given time and, most importantly, you don’t get invites to all the cool, ragin’ parties (and then you miss out on seeing the pictures of the parties you weren’t invited to…it’s a vicious cycle, really).
But maybe these kids do have the right idea. Perhaps, in the semi-words of one Janis Ian, [Facebook] is a life-ruiner; it ruins people’s lives. Sometimes Facebook gets too complicated, drama gets started over something trivial and people can break up. But where would we be without status updates and wall posts? It’s really just a toss-up.
-Kelly
Tags
- kelly - social networks - demographics - Facebook